All Systems Operational
POS ? Operational
Back Office ? Operational
Standard Reporting Operational
Kounta Insights ? Operational
API Operational
Ordering Integrations ? Operational
Payment Integrations ? Operational
Accounting Integrations ? Operational
Support (Phone/Email/Live Chat) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 22, 2019

No incidents reported today.

Oct 21, 2019
Completed - The scheduled maintenance has been completed.
Oct 21, 16:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 15:30 AEDT
Scheduled - Another week, another Kounta update that'll make your business even more efficient.

When: 15:30 AEST on October 21st.
How: You can continue to sell on POS the whole way through. Then after this time, Kounta will auto-update.

IMPROVEMENTS
- Categories, Registers and Staff webhooks added

BUG FIXES
- Gift Card navigation on POS
- Scrolling issue on App Switcher
- Mobile photo uploading error
- Promos permission fix

IN CASE YOU MISSED IT
- Love Kounta? It's now even easier to share Kounta with your friends, the best bit - You both get $100 each! See the 'Get & Give' offer tile on your my.kounta.com dashboard for more details.
- Check out all the latest and greatest Kounta feature releases in our new 'Feature Feed' - over at > https://www.kounta.com/feature-updates/
Oct 21, 09:42 AEDT
Oct 20, 2019
Resolved - This incident has been resolved.
Oct 20, 11:35 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 20, 11:32 AEDT
Identified - The issue has been identified and a fix is being implemented.
Oct 20, 11:30 AEDT
Investigating - Our engineers are currently investigating an issue for some customers experience a 504 error in Back Office or showing offline on POS.

We will be providing a further update shortly. This is being actioned with the highest priority.

For any support during this time, you can reach our to support using the '?' anywhere in Kounta,
Oct 20, 11:22 AEDT
Oct 19, 2019

No incidents reported.

Oct 18, 2019

No incidents reported.

Oct 17, 2019

No incidents reported.

Oct 16, 2019

No incidents reported.

Oct 15, 2019

No incidents reported.

Oct 14, 2019
Completed - The scheduled maintenance has been completed.
Oct 14, 16:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 15:30 AEDT
Scheduled - Another week, another Kounta update that'll make your business even more efficient.

When: 15:30 AEST on October 14th.
How: You can continue to sell on POS the whole way through. Then after this time, Kounta will auto-update.

IMPROVEMENTS
- App Switcher on POS
- Produce accessible from App Switcher

BUG FIXES
- Gift Card navigation on POS
- Display image uploading/saving error

IN CASE YOU MISSED IT
- Love Kounta? It's now even easier to share Kounta with your friends, the best bit - You both get $100 each! See the 'Get & Give' offer tile on your my.kounta.com dashboard for more details.
- Check out all the latest and greatest Kounta feature releases in our new 'Feature Feed' - over at > https://www.kounta.com/feature-updates/
Oct 14, 09:45 AEDT
Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.